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  • Training: The Answer to the Peter Principle

    Training: The Answer to the Peter Principle

    Are you familiar with the Peter Principle? It’s a management and work organization concept developed by two Canadians. In 1969, Professor Laurence J. Peter and writer Raymond Hull published The Peter Principle, a book in which they stated that in a hierarchy, every employee tends to rise to their level of incompetence. In other words,…

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  • Master the Art of the Open-Ended Question to Encourage Innovation

    Master the Art of the Open-Ended Question to Encourage Innovation

    — How was your day, dear?— Good. — Did you have a good time with your friends at daycare, sweetie?— Yes. — Did your French exam go well?— Fine. Needless to say, some questions make for pretty poor conversation. This applies to conversations with children, spouses, friends, and colleagues. What does a LEAN manager need…

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  • 5 LEAN Six Sigma Principles to Apply Today

    5 LEAN Six Sigma Principles to Apply Today

    All project managers share the same fundamental goal: optimize workflow and eliminate unnecessary or repetitive tasks so that projects run as efficiently as possible. One question remains: which approach should you choose to achieve this? LEAN or Six Sigma? Both LEAN and Six Sigma aim to continuously improve business processes. However, they rely on very…

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  • The PDCA Cycle: A Continuous Improvement Tool to Add to Your Toolkit

    The PDCA Cycle: A Continuous Improvement Tool to Add to Your Toolkit

    Jean-Sébastien works as a supervisor in a plant where processes are well established. Things are going well, but… they could be better. In short, there is room for improvement. He is looking for a tool to optimize operations, reduce errors, and foster continuous innovation. The team at Groupe Bernard Gagnon knows the perfect approach for…

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  • SIPOC Diagram: An Indispensable Tool for Continuous ImprovementDiagramme FIPEC : un outil incontournable en amélioration continue

    SIPOC Diagram: An Indispensable Tool for Continuous ImprovementDiagramme FIPEC : un outil incontournable en amélioration continue

    Imagine you’re renovating your home. You’ll need to hire an interior designer, a general contractor, and most likely some specialized contractors as well. You’ll also need to identify the different steps to carry out and purchase all the necessary materials. This preparation is essential for you to have a clear overview of your renovation project….

    Read More SIPOC Diagram: An Indispensable Tool for Continuous ImprovementDiagramme FIPEC : un outil incontournable en amélioration continueContinue

  • The 7 Steps to a Successful Gemba Walk

    The 7 Steps to a Successful Gemba Walk

    The 5S, Kaizen, and Kanban methods, the Six Sigma approach, just-in-time production… these are just a few of the tools and methodologies used in LEAN management. Now, we’re going to add the Gemba walk. What does Gemba mean? What is a Gemba walk? What are the keys to a successful Gemba walk? Let’s find out!…

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