Last update: July 27, 2023

Preamble and definitions

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. We attach great importance to the confidentiality and security of your data. This is why we make every effort to ensure that our technical and operational processes respect your rights relating to the protection of your personal data.

In accordance with the law “Informatique et Libertés” n ° 78-17 of January 6, 1978, as well as the new General Regulations on Data Protection (RGPD), you have a right of access, modification, rectification and deletion of data concerning you.

This Privacy Policy implemented by Groupe Bernard Gagnon – Campus LEAN aims to provide you with all the information relating to the protection of your personal data.

Personal data

“Personal data” refers to all the data that we are likely to record through our various forms and which may allow you to be identified.

In concrete terms, this can range from a simple email address, your postal address, your telephone number, including your first and last names, or more “sensitive” data such as information about your activities or your company.

Collection and Consent

All forms on Groupe Bernard Gagnon – Campus LEAN sites are GDPR compliant.

Also, when you complete one of our forms, you acknowledge having read this Privacy Policy and you agree and accept that Groupe Bernard Gagnon – Campus LEAN may collect, process, record, store and/or use this personal data, in compliance confidentiality and security rules set out below.

Identity and responsibility for the processing of your personal data

All personal data is collected on our site by Groupe Bernard Gagnon – Campus LEAN,, 8032 Av. des Eglises, Bureau 226, Lévis, QC G6X 1X7.

Bernard Gagnon being the owner of the Campus LEAN brand.

Data collected on the site

When you fill out one of our forms, the following data may be collected and/or recorded:

For a natural person:

Last Name

First Name


Phone number

Postal address

City of residence

Behavioral profiling on email opens and clicks

IP address(es)


For a company :

Company Name

Company address

Company website

Company phone number

Company contact email address


IP address(es)

Some data may also be collected automatically as a result of your actions on the site (see the paragraph relating to cookies below). The personal information that we collect is collected through forms and through the interactivity established between you and our website. We also use cookies and/or log files to gather information about you.

The data collected may not include sensitive personal data, such as government identifiers (such as social insurance or driver’s license numbers), full credit card or personal bank account numbers, medical records or related information. to requests for care associated with people.

Recipient of the data collected on the site

The personal data concerning you collected on the Campus LEAN site is intended for the exclusive use of Groupe Bernard Gagnon – Campus LEAN.

The database collected is only used by Groupe Bernard Gagnon – Campus LEAN, who undertakes not to sell, rent, share or disclose your personal data to third parties,* with the exception of Bernard Gagnon companies of which it is the brand. , who could act on behalf of Bernard Gagnon or in relation to Bernard Gagnon’s activity and only with regard to the use for which they were initially collected. Its processing is secure and confined to an internal network.

The information collected on this site is subject to computer processing intended for the commercial and marketing activities of the company.

Purposes of processing

We use the information thus collected for the following purposes

  • Information / Promotional offers
  • Customer service
  • Product update
  • Statistics
  • Contact
  • Website management (presentation, organization)
  • Compliance with tax laws

This data may, depending on your actions on our site, also be recorded, managed and used by third-party tools, necessary for the proper functioning of our activities.

Also, we ensure that these tools comply with the standards set by the new General Data Protection Regulations, in force on May 25, 2018 within the European Union.

Third-party tools used

Depending on your actions / requests on our site, two third-party tools may collect, save, manage and use your data.

Active Campaign:

Active Campaign is the marketing and transactional email management tool we use. The latter is in full compliance with the GDPR, with respect to the privacy and security policy of the publisher of this tool, which is available on their own website


Stripe is an online payment tool used and in full compliance with the GDPR, in accordance with the privacy and security policy of the publisher of this tool, which is available on their own website:

Newsletter and marketing emails

All of our forms allow you to decide whether or not you wish to receive: Our newsletters, our commercial and promotional offers, as well as offers from our partners that fall within the scope of our communications.

You can decide whether or not to receive these emails, in accordance with the GDPR. Without this explicit consent on your part, and in the event that you have completed one of our forms, Groupe Bernard Gagnon – Campus LEAN undertakes to send you only the emails necessary for the proper processing of your request.

This initial consent given by you can be revoked at any time. Indeed, if you no longer wish to receive emails from Groupe Bernard Gagnon – Campus LEAN, simply click on the unsubscribe links provided for this purpose and present in absolutely all our emails, whether they are addressed as marketing or transactional.

You can also contact us at to notify us of any revocation request.

Data retention period

The retention period for personal data, the purpose of which is information and the relay of commercial offers, is 12 months following the last interaction with the site and emails (opening or clicking).

Customer data is kept throughout the duration of the exercise of the contract of use.

Transaction data is retained for 10 years from the date of the last transaction.

Cookies and tracking code

In some cases, Groupe Bernard Gagnon – Campus LEAN may need to use cookies, as well as the tracking code of certain tools.

Note that a cookie, also called a “tracer” or “connection cookie”, is the equivalent of a small text file saved on the Internet user’s terminal and containing information relating to his browsing on the Internet: pages consulted, date and time of consultation, preferences regarding the parameters of the sites visited, recognition of its presence on social networks through sharing buttons, etc.

In this case, the user will be informed by a message/a pop-up window, from his first navigation, that the site uses cookies, and this, either to offer him information adapted to his centers of interest, or to facilitate navigation and avoid duplicate displays, as well as to measure the audience of the site.

The Campus LEAN site undertakes that these cookies do not allow the personal identification of the user, nor any use of his personal data by third parties.

Note that the shelf life of these “cookies” in the user’s computer may not exceed one month. The consent of the user concerning the use of cookies by the site being, meanwhile, valid for a maximum of 13 months, in accordance with article 32-II of the law of January 6, 1978, modified by ordinance n ° 2011 -1012 of August 24, 2011. The user must, once this period has passed, again reiterate or not his consent.

The user can, if he wishes, oppose the setting up of cookies. For this, the latter can either refuse the use of cookies when first connecting to the site by clicking on the banner provided for this purpose. If necessary, it will no longer be possible for us to offer them all the features of our site, or even to make certain parts of them inaccessible, or configure their Internet browser via the appropriate parameters (deactivation of cookies, choice of secure browsing privacy, establishment of “high confidentiality”, etc.

The configuration of each browser being different, the procedure for modifying your wishes in terms of cookies is described in the help menu of said browser; This information is also available on the CNIL website (, as well as on the documentation linked to each browser:


Internet Explorer:




Modification of the Privacy Policy

Groupe Bernard Gagnon – Campus LEAN reserves the right to modify this Privacy Policy at any time, in particular in application of changes to the laws and regulations in force.

On the other hand, in the event of any modification, even minimal, we undertake to inform you by email or via our website, at least 30 days (as far as possible) before the application of these modifications.

We also advise you to check this page regularly in order to stay informed, in real time, of our procedures and rules relating to your personal data.

Right of access, rectification and right to be forgotten

In accordance with the GDPR and the “Informatique et Liberté” law n°78-17 of January 6, 1978, you have the right to access, modify, rectify and delete your personal data held by Groupe Bernard Gagnon – Campus LEAN.

You can exercise this right at any time, on simple request by contacting us by email at or by post at: 8032 Av. des Eglises, Bureau 226, Lévis, QC G6X 1X7, by joining in both cases proof of identity.

Right of appeal

European citizens can appeal to the supervisory authority. Contact the CNIL.