A large-scale McKinsey study across multiple industries found that approximately 70% of organizational transformations fail to achieve their intended results.
This should give any organization engaged in change initiatives pause for thought. Too often, after some early wins driven by LEAN or Six Sigma tools, results begin to fade and momentum slows down.
The issue isn’t the tools—it’s the understanding behind how they are used.
The Shingo Model™ does not propose yet another transformation program. Rather, it provides a coherent, integrated, and structured framework that enables organizations to:
- Connect their systems to their behaviors
- Anchor strong principles within their culture
- Generate sustainable, measurable, and predictable results
The Strengths of the Shingo Model™
1. From “Know-How” to “Know-Why”
As Shigeo Shingo said: “Know-how is not enough. You must know why.” The model is not about copying tools or applying recipes. It gives meaning to every action and reconnects practices to fundamental principles.
2. A behavior-Based Approach
Results depend not only on processes, but on behaviors. The Shingo Model™ helps identify gaps between current behaviors and ideal behaviors, and then design systems to bridge those gaps.
3. An Integrated Culture of Contunuous Improvement
Through its progressive workshops, the model guides teams in: Identifying key systems, aligning strategy, adopting exemplary behaviors, creating cultural conditions that support excellence.
4. Measurable Impact
According to data from the Shingo Institute, organizations that apply the Shingo Model™ report:
- +20–30% productivity
- 30–50% reduction in defects
- 95–100% on-time delivery performance
- +15–20% gross margin… and, most importantly, teams that are engaged, accountable, and motivated to improve every day.
A Structured and Transformational Workshop Series
The model is taught through a series of six complementary workshops, from Discover Excellence to Build Excellence. Each step builds on previous learnings and progressively embeds a culture of excellence.
Adopting the Shingo Model™ means moving from tool-driven management to true cultural transformation.
It means giving your organization the ability to achieve sustainable results—while valuing the people who make those results possible.
Campus LEAN is the first certified Shingo Affiliate in Canada, giving us the ability to offer exclusive access to globally recognized training and tools based on the Shingo Model™.
What if you moved from know-how to know-why? Discover the workshops offered by Campus LEAN or contact us for more information.
Bernard Gagnon
President and CEO
Master Black Belt LEAN Six Sigma
Certified Shingo Facilitator






